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Dac-2 Balance Issue:
We have found a software glitch that occurs with the DAC-2 on software versions prior to v1.4. The issue is found to be an imbalance in level from right to left and only occurs with some units. We have fully corrected and tested for the issues with software v1.4. A simple test to check if your unit is suffering from this issue would be to shift the balance in either direction to see if the imaging is off-center.
If you find your product in need of a software upgrade we have several options. We can either send a replacement top cover assembly with a freshly built display board, or the unit can be sent back for updating at our cost. Unfortunately a software upgrade is not a possibility for the customer to perform and must be done by W4S or an authorized dealer (overseas customers will be directed to their dealer when applicable). Please visit our Service page to enter your information and mention which method you would like to proceed with in the comments section.
If you are not comfortable removing the cover and re-installing the replacement, we will have the unit shipped back out with-in one day from when it is received for update. We are very sorry for any inconvenience this may have caused, and are eager to correct the issues at hand as soon as possible.
There is also a recent issue with our Windows 7 drivers due to a recent Windows update that we are working on correcting very soon. Please contact sales@wyred4sound.com for any questions or concerns.
Thank you,
The W4S team.
The STI-500 reviews unleashed!
Stereo Times STI-500 Review
Positive Feedback STI-500 Review
W4S DACs
- Automatic oversampling (done in the ESS chip)
- Upgradable Analog board (for future improvements)
- Upgradable Digital board (for future improvements)
- Discrete output stage offering exceptional sonics
- ESS Reference audio (ES9018) 32 bit DAC
- ESS Time Domain Jitter Eliminator®
- Fully balanced design
- Standard 16-bit 44.1kHz USB input
- Asynchronous 24-bit 192kHz USB input upgrade option
- I2S balanced input using an HDMI cable(optional / PS Audio standard)
- 2x Coax inputs
- 2x Optical input
- AES / EBU input
- DAC-1 = $999
- DAC-2 with 24/192 USB = $1,499
The STP review.....
CLICK HERE FOR MORE INFO
The STI-1000 review is released.....
Wyred 4 Sound(wired 4 sound)
We provide the same High-End audio equipment as you expect from other well known companies at a fraction of the cost.
Affordable, desired audio equipment was hard to find, until now! We kept the cost down to pass the savings to you. Our goal is to give the customer an edge. The internet is a wonderful thing. It has broadened the horizons and has given opportunities we wouldn’t have otherwise. We know what the customer is looking for and how to deliver it, so give us a chance to transform your dream into a reality. If you're looking for a product to stay in your system, look no further!
To learn more about the W4S history, WYRED 4 SOUND!
